Archive for the ‘Product/Service/Biz Review’ Category
Maui Jim Customer Service Experience
I had bought a $300 pair of Maui Jim sunglasses. The lens got scratched and needed replacement. Shipped it to Maui Jim in Illinois (had to pay $60 for the repair). They shipped it back to me, and I noticed there was a scratch on the new lens. Had it shipped back to them. Their repair man tells me he can’t find the scratch. Now I know the techs aren’t worth their weight. The scratch is hard to see, but it can be seen at the right angle, and I am 100% dead sure there was a scratch on the new lens they shipped me.
AT&T Customer Service for Business Phone Services
AT&T customer service is absolutely terrible. We currently have AT&T business phone and DSL services, and they have to be one of the WORST customer oriented companies I have ever experienced. Just trying to get someone on the line is a miracle in and of itself.
