Don’t even bother doing business with them. What value do they offer? Small bank customer service? I don’t think so…
In fact, their service is worse than the major banks… as hard as that may be to believe..
Their commercial bankers only stick around for a few years, and then they’re gone. Once they’re gone, you have no leverage w/ them and you’re now just another number… Good luck getting any service going forward..
They think short term. Don’t know how to curate long term customers w/ added value.
From managers to regional managers, they’d rather save a dollar rather than reach out to save a client and a relationship.
Poor philosophy from top to bottom.
Opus Bank. Don’t bother.
I’m taking my business to a major bank, ala – Chase or BofA. At least they think long term…