Category: Product/Service/Biz Review
-
Rankings in J.D. Power’s auto dependability study 2017 February
The consulting company J.D. Power released its 2017 auto dependability study Wednesday. The study measures problems per 100 vehicles based on responses from 35,186 original owners of 2014 model-year vehicles. The industry average is 156 problems per 100 vehicles, up four from a year earlier. Here are the rankings, the problems per 100 vehicles and…
-
Maui Jim Customer Service Experience
I had bought a $300 pair of Maui Jim sunglasses. The lens got scratched and needed replacement. Shipped it to Maui Jim in Illinois (had to pay $60 for the repair). They shipped it back to me, and I noticed there was a scratch on the new lens. Had it shipped back to them. Their…
-
AT&T Customer Service for Business Phone Services
AT&T customer service is absolutely terrible. We currently have AT&T business phone and DSL services, and they have to be one of the WORST customer oriented companies I have ever experienced. Just trying to get someone on the line is a miracle in and of itself. We were given a dedicated account rep, but he’s…
-
Magic Jack & Ymax Corp
Magic Jack & YMax Corp. Bottom Line: Completely Unethical Business Practices. The worst example of corporate greed and poor customer service. Outsourcing of service run amok in the worst way. I purchased a Magic Jack on 7/10/08 after seeing a TV shopping channel feature. I was a bit curious about this product and wanted to try…